Last updated: 04/07/2026
1. About These Terms These Terms & Conditions apply to all bookings, inspections, and reports provided by Preferred Property Inspections ("we," "us," "our") to any client ("you," "the Client") for residential property located in the Australian Capital Territory (ACT). By booking an inspection, you accept these Terms.
2. Our Services We provide the following inspection services:[List current services — e.g. Building and Compliance Inspection Reports, Pest Inspection Reports, Energy Efficiency Ratings, New Build Defect Assessments. Where a report is a Building and Compliance Inspection Report or a Pest Inspection Report as defined under the Civil Law (Sale of Residential Property) Act 2003 and the Civil Law (Sale of Residential Property) Regulation 2004, it is prepared in accordance with the requirements of that Regulation, including:Pest inspection reports are completed in accordance with AS 4349.3 (Regulation, s 10) Building and compliance inspection reports set out the circumstances in which reliance may be placed on the report, consistent with the Regulation's requirements (Regulation, s 7).
3. Scope and Limitations of Inspections Our inspections and reports are prepared in accordance with the relevant Australian Standard(s): AS 4349.0 — Inspection of buildings — General requirements AS 4349.1 — Inspection of buildings — Pre-purchase inspections — Residential buildingsAS 4349.3 — Inspection of buildings — Timber pest inspections Consistent with these Standards, you acknowledge and agree that: Inspections are visual only and limited to areas that are safely and reasonably accessible at the time of inspection. We do not move furniture, stored items, or fixtures, and we do not dismantle, remove, or force open any part of the property.We cannot report on defects that are concealed, hidden behind finishes or coverings, or otherwise not visible at the time of inspection. We cannot report on conditions that are not apparent at the time of inspection due to weather, recent use of services (e.g. plumbing not run for some time), or other circumstances outside our control at that moment. Where access to any part of the property is restricted, obstructed, or denied, that area is excluded from the inspection, and this will be noted in the report. A pest inspection report does not constitute a warranty that the property is free of timber pests — some evidence of activity (e.g. certain termite species) can be very difficult to detect even with a thorough inspection. Our reports are not a certificate of compliance with any Act, Regulation, or building code, and do not replace advice from a structural engineer, licensed tradesperson, or other specialist where such advice is recommended in the report. If you are unsure about the scope of an inspection before booking, contact us to discuss — it's better to clarify this beforehand than after the report is issued.
4. Reliance on the Report Reports are prepared for the use of the Client who commissioned them. We are not liable for reliance placed on the report by any third party unless we have expressly agreed to that in writing. Consistent with the Regulation, reliance cannot be placed on a Building and Compliance Inspection Report for a contract entered into more than 180 days after the date of inspection.
5. Bookings and Payment Bookings are confirmed via a phone call. Payment terms: full payment due 180 days after the report has been provided OR upon settlement of the property, whichever is sooner. Cancellations: Provided the inspection is cancelled no less than 12hours before the inspection there is no cost. There is no cost for rescheduling. Access to the property: it is the Client's (or their agent's) responsibility to arrange right of entry to the property at the agreed time. We are not responsible for arranging access.
6. Insurance We hold professional indemnity and public liability insurance consistent with the minimum requirements of the Regulation. Certificates of currency are available on request.
7. Liability To the maximum extent permitted by law, our liability for any loss arising from an inspection or report is limited to the fee paid for that report, except where liability cannot be excluded or limited under the Australian Consumer Law or other applicable legislation.
8. Privacy Our collection and use of your personal information is set out in our Privacy Policy.
9. Governing Law These Terms are governed by the laws of the Australian Capital Territory.
10. Contact Questions about these Terms can be directed to info@preferredpropertyinspections.com.au.