1. About This Policy Preferred Property Inspections ("we," "us," "our") respects your privacy. This policy explains what personal information we collect through our website and booking process, how we use it, and how you can contact us about it.
2. What We Collect When you use our booking form, we collect: Your name Contact details (phone number, email address) the property address for the inspection. We do not currently collect payment details or subscribe you to marketing lists through the website.
3. How We Use Your Information We use the information you provide to: Contact you to confirm and schedule your inspection booking. Prepare and deliver your inspection report. Meet our record-keeping obligations, including any requirements under the Civil Law (Sale of Residential Property) Regulation 2004 (for example, notifying certain report details to the ACT's building and pest inspection information register, where applicable to the report type)We do not sell or rent your personal information to third parties.
4. Disclosure of Information We may disclose your information: To the extent required by law (for example, register notification requirements under the Regulation referenced above). To our professional advisors (e.g. insurers) where necessary to respond to a claim or dispute otherwise only with your consent.
5. Storage and Security We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.
6. Access and Correction You can ask us to access or correct the personal information we hold about you by contacting us using the details below.
7. Complaints If you have a concern about how we've handled your personal information, contact us first using the details below. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner.
8. Contact Preferred Property Inspections Pty Ltd ON 0494 607 959 OR info@preferredpropertyinspections.com.au.
9. Changes to This Policy We may update this policy from time to time. The current version will always be available on our website.